All bookings must be confirmed with a valid ID proof and an advance payment as per hotel policy.
Check-in time: 2:00 PM | Check-out time: 12:00 PM (Early check-in and late check-out are subject to availability and additional charges).
Guests are required to present a government-approved ID at the time of check-in.
The hotel reserves the right to cancel unconfirmed bookings without prior notice.
2. Cancellation & Refund Policy
Free cancellation up to 7 days before check-in.
50% charge applies for cancellations made within 3-6 days before check-in.
No refund for cancellations made less than 48 hours before check-in or in case of a no-show.
Refunds (if applicable) will be processed within 7-10 business days.
3. Payment Policy
Payments can be made via cash, debit/credit card, UPI, or online bank transfers.
All taxes are applicable as per government regulations.
Any additional services requested by guests will be charged separately.
4. Hotel Policies
Smoking is not allowed in rooms. Designated smoking areas are available.
Pets are not allowed inside the hotel premises.
The hotel reserves the right to refuse entry to guests found violating hotel policies or behaving inappropriately.
Damage or loss of hotel property by guests will be charged accordingly.
5. Child & Extra Bed Policy
Children below 5 years stay free with parents.
Extra bed/mattress can be provided on request at an additional charge.
A valid age proof is required for children availing complimentary stay.
6. Dining & Restaurant Policy
The hotel’s rooftop restaurant is operational from 7:00 AM to 10:30 PM.
Outside food & beverages are not allowed inside the hotel.
Special dietary requests should be communicated in advance.
7. Security & Liability
The hotel is not responsible for the loss of personal belongings. Guests are advised to use in-room safes.
Any damage caused by the guest to hotel property will be charged accordingly.
The hotel is not liable for delays or cancellations due to natural calamities, roadblocks, or government restrictions.
8. Lift & Heating Facility
The hotel is centrally heated to ensure guest comfort in cold weather.
The lift facility is available for guest convenience, but in case of technical issues, alternative arrangements will be provided.
9. Photography & Social Media
Guests are allowed to take pictures for personal use. However, professional shoots (weddings, commercial, etc.) require prior approval.
The hotel reserves the right to use guest feedback and images shared on social media for promotional purposes.
10. Force Majeure Clause
The hotel shall not be responsible for delays, cancellations, or inability to provide services due to natural disasters, government restrictions, or unforeseen circumstances beyond our control.
